FAQs Archive

Q: Can you take out water hard spots?

Yes. We can remove even very severe water spotting . Both on exterior windows and interior glass showers. We can repair any type of flat glass as long as it is not broken.

Q: Can you remove scratches from construction damage?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text] Yes! Scratches are easily removed just like graffiti scratches which are often deeper. We routinely work for contractors, property managers & homebuilders. They are ecstatic to spend a fraction of what they used to spend to replace glass. The repairs are made on site, without taking the glass out. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What is considered a deep glass scratch?

The definition of a deep glass scratch can vary depending on the individual. A glazier who primarily replaces glass might consider any noticeable scratch too deep to repair. An inexperienced glass polisher might believe that any scratch catching the fingernail is too deep (a common perception found online). Generally, a scratch leaving a ragged edge, where tiny chips have broken out of the glass, is over 100 microns deep. Experienced glass polishers routinely remove such scratches unless they are too close to the edge. The most severe type of glass damage is known as "angle grinder splatter" or "spatter" in British terminology, typically exceeding 500 microns in depth. For information on whether this damage can be removed, please refer to our angle grinder splatter page.

Q: Does it create a lot of dust?

Polishing glass is mostly a wet process, so it does not create dust. However, the initial stages use a dry abrasive, which can produce dust. We take extra care to protect surrounding surfaces, often spending more time on dust control than polishing. Clients frequently praise how clean their premises are left.

Q: Can scratches be removed from tinted glass?

Yes, it is possible. The tint is integrated into the glass itself rather than being applied on top. Removing a thin layer through a cutting process does not affect the tint. For instance, many modern cars come with factory-tinted glass, and scratches in these panels can typically be removed without issue. However, for those who have aftermarket tint films applied to their car glass, scratches in the film usually cannot be repaired and the film will need to be replaced.

Q: Will it work on curved or bent glass?

Yes – We regularly remove scratches from curved glass for our customers. Our technicians are trained to work on curved glass, including both automotive and architectural applications. Our system is light, compact, and can access places that were previously considered out of reach.

Q: Can you remove scratches from toughened glass?

Yes. It is possible to repair scratches on tempered glass efficiently due to the glass density. Our scratch removal system is effective on laminated, curved, plate, and mirrored glass as well. We can handle any thickness of glass, including single glazing strength.

Q: Does polishing weaken the glass?

No – The scratch has already caused a strain in the silica lattice and weakened the glass. If scratched glass is subjected to impacts or stresses, it will often crack in the area where the scratch is located. Therefore, when the scratches are polished out, this weakness is removed, and the break resistance is restored to about 90-95% of its original value.