OUR GUARANTEE

Glass Restoration Guarantee– At Melbourne Glass Polishing, we understand that damaged glass is more than a visual issue—it’s a liability, a customer deterrent, and a costly replacement if not handled correctly. That’s why we offer a Glass Restoration Guarantee—a professional promise that your glass will be restored to meet or exceed Australian Standard AS 4667, or you don’t pay. Simple, honest, and backed by hundreds of successful restorations across Melbourne.

We work with volume builders, shop owners, real estate agencies, and property managers to save thousands in glass replacement costs—while restoring glass surfaces quickly, safely, and with absolute clarity.

Our Guarantee: A Risk-Free Solution for Damaged Glass

When we restore your glass, we don’t leave the result to chance. Our Glass Restoration Guarantee means every surface we treat must meet a high benchmark of visual quality—no distortion, no residual haze, and no uneven polish.

If we don’t hit that mark, we don’t invoice you. It’s that simple.

This guarantee isn’t a marketing line—it’s a standard we apply to every job. It reflects the confidence we have in our technicians, methods, and equipment, and the value we place on long-term relationships with our clients.

What We Restore (Instead of Replace)

We specialise in restoring the most common—and costly—forms of glass damage in commercial, retail, and residential properties.

1. Scratched Glass

From careless cleaning to post-construction damage, scratches on glass are a regular frustration for builders, property owners, and facility managers. Our team removes surface and deep scratches from:

• Shopfronts

• Balustrades

• Showroom windows

• Common area glazing

We use advanced grinding and polishing equipment to restore the original clarity, avoiding expensive reglazing delays and unnecessary waste.

2. Graffiti & Acid Etching

Graffiti vandals don’t always stick to paint. Acid-etching, a permanent form of vandalism, is increasingly common on retail glazing and public-facing windows. It looks permanent—but it’s not.

We remove acid etching and glass tagging on:

• Street-facing shop windows

• Apartment lobbies

• Retail displays

• Bus shelters and glass partitions

We can also arrange anti-graffiti film installation through our trusted partner within 30 minutes of job completion.

3. Welding & Grinder Damage

Metal sparks and splatter from angle grinders, welding, or oxy-cutting can embed into glass and cause permanent damage—usually during nearby works or fit-outs. These marks look like pitting, fogging, or silver speckling.

We work with construction teams to remove:

• Welding slag

• Grinder burns

• Heat-related frosting

Our methods are compliant with Australian Standards and construction-site safety procedures.

4. High-Access (Rope Access) Glass Polishing

Some glass is hard to reach—but not for us. Whether it’s a multi-storey building, shopping centre façade, or upper-floor balcony balustrade, our IRATA-certified rope access team can restore glass that others can’t reach.

We handle:

• High-rise apartment glass

• Curtain walls and external glazing

• Atrium panels and louvre systems

No scaffolding or EWP required in most cases—saving you time and project cost.

Why Choose Us?

We don’t just remove glass damage—we make the entire process efficient and hassle-free for you or your team.

✅ AS 4667 Quality Assurance

We restore every panel to meet or exceed the Australian Standard for flat glass in buildings. Our quality control process includes a post-polish inspection for distortion, reflection consistency, and surface clarity.

✅ Safety, Fully Covered

We carry $20 million public liability insurance, and all work is performed in line with OHS requirements. Our SWMS are site-specific and our tools are tested/tagged regularly. Rope access work is conducted by trained professionals with valid certifications.

✅ Commercial-Focused Solutions

We’re built for the construction and property industries. Whether it’s a post-build rectification deadline, a scratched shop window before lease handover, or an urgent graffiti job before opening hours—we move fast.

✅ No Downtime for Your Clients

In most cases, we complete our restoration without disrupting your business. No need to cordon off large areas or shut down your site. We work early, after-hours, or in sync with your site schedule.

Transparent Quoting Process

We make quoting fast and easy, with no hidden costs or vague estimates.

Here’s what we need from you:

1. Mark the Damaged Area
   Use tape or chalk to outline the affected zones clearly.

2. Take a Clear Photo
   Ensure the photo captures the area within the markings. A reference object helps.

3. Include Measurements
   Give us the height and width of the damage.

4. Send It Through
   Use our website form, SMS, or email. Most quotes are returned within 24 hours.

If required, we can also attend site for a physical assessment.

Testimonials from Industry Professionals

We’ve worked with some of Melbourne’s biggest builders and property professionals—and their feedback speaks for itself.

“We had a dozen scratched panels across a job that was meant to be finished in days. Melbourne Glass Polishing saved us from having to reorder glass—and met our deadline.”
– Site Manager, Tier 2 Commercial Builder

“The acid graffiti on our store window was gone without a trace. We opened the next morning as if nothing happened.”
– Retail Tenant, Brunswick

“Excellent work, responsive team, and zero distortion. They even beat our original completion date.”
– Real Estate Asset Manager, Inner City

Our Commitment to Sustainability

Every time we restore instead of replace, we save:

• Hundreds of kilograms of glass waste

• Transport and manufacturing energy

• Embodied carbon from production

For builders looking to meet Green Star targets or real estate firms wanting to reduce environmental impact, our services support both cost and sustainability goals.

Need Results You Can Trust?

Whether you’re handing over a multi-storey residential build, managing a portfolio of retail properties, or preparing a lease reactivation—glass damage doesn’t have to delay you or cost thousands.

Our Glass Restoration Guarantee gives you clarity, confidence, and commercial certainty. If we can’t restore it to spec, you don’t pay.

Reach out today to get a fast, obligation-free quote.
📞 1300 418 192
📩 info@melbourneglasspolishing.com.au
🌐 melbourneglasspolishing.com.au

Let us protect your timelines, your reputation, and your bottom line—one polished panel at a time.